Last updated: September 3, 2026
This Shipping Policy explains how and where Hitt Vape ships orders placed on hittvape.com. By placing an order you agree to the terms below.
Order Processing
Orders placed on a business day are processed and shipped the same or next business day. Orders placed on weekends or holidays are processed on the following business day. During high volume periods or promotions, processing may take slightly longer. You will receive a confirmation email when your order is placed and a tracking email once it ships.
Shipping Rates
Shipping is calculated at checkout based on the weight of your order and your destination, and the total is shown before you pay. We offer free standard shipping on orders over $75 shipped within the United States. Orders below that amount are charged the calculated rate displayed at checkout.
Where We Ship
We currently ship within the United States only. We do not ship internationally at this time.
Some of the botanical products we carry are restricted in certain states, counties, and cities. It is your responsibility to know and follow the laws that apply where you live. We reserve the right to cancel and refund any order placed for an address in an area where the product is prohibited. Orders that cannot be shipped for legal reasons will be refunded for the product amount.
Age Verification and Delivery
All products are intended for adults 21 years of age or older. By ordering you confirm that you meet this requirement. Certain shipments may require age verification and an adult signature at delivery. Please provide an address where an adult can receive the package.
Carriers and Transit Times
We ship using major carriers. Transit times are estimates provided by the carrier and are not guaranteed, as delivery can be affected by weather, carrier delays, and other factors outside our control. Standard delivery within the United States typically takes 2 to 7 business days after your order ships.
Order Tracking
Once your order ships, you will receive an email with a tracking number. Please allow up to 24 hours for tracking information to update after you receive it.
Incorrect Addresses
Please double check your shipping address at checkout. We are not responsible for orders sent to an incorrectly entered address. If a package is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipment, and additional shipping charges may apply.
Lost, Stolen, or Undeliverable Packages
If tracking shows your package as delivered but you cannot locate it, please check with members of your household and neighbors first, then contact the carrier. If you still need help, email us and we will do our best to assist. Packages that are refused or returned as undeliverable are treated as a return and are subject to our Refund and Return Policy.
Contact Us
For any shipping question, email info@hittvape.com with your order number and we will be glad to help.